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How awkward. I’m standing at the cash. It could be most anywhere. The point-of-sale machine automatically proposes an 18, 20 or even 25% tip. I mentally make a quick decision about the amount.
But wait! What service am I tipping for? Surely, there’s no extra compensation for pulling a product off a shelf and placing it on the counter in front of me?
Unfortunately, the signals are mixed these days….
Unfortunately, the signals are mixed these days….
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